Is it all about Control or Privacy or Fear?

Is it all about Control, or Privacy, or Fear?

To say that "not everyone will book using a Travel Agent" is an understatement.  To think that your "friends" will book through you to help support you, is a misconception. I have several friends who do not book through me.  Although the cruise lines have made it very easy and actually better to use a TA, there are several reason I hear:

1.  I like to be in control.

When using a TA, payments on your upcoming cruise are made through the TA.  Clients cannot actually see the financial part of their booking.  Clients like to log on just to see their balance for some reason.  

A TA can send you your balance and financial info in just a few clicks.  They can also be bothered to make payments whenever you desire.  I don't ever mind having a client call to make even a $10.00 payment.

Other control issues include:  dining times, seating assignments, cabin selection, etc

I assure you, I can help you get the best cabin available at the time of booking.  I will call in your dining requests...I will do as your request....

2.  I don't like giving so much personal information to a TA

Travel Agents are registered and every tiny bit of information we enter on your reservation is recorded in detail. 

Think about this....is your information safer and more private with ONE person or a company call center?  

It is no one's business what I pick out for my vacation.

A good TA (like me...LOL) doesn't judge either.  I understand your reasoning behind the cabin you choose.  There are times when even I want an inside cabin!  I look at it like a restaurant...there is a menu for a reason!  Not everyone has the same taste.  Furthermore, what you order this time may be completely different next time. 

3.  I don't want to miss a price reduction, upgrade, or perk

Some clients go online a check everyday to see if there is a better price, cabin etc.  Good!  I am glad you are looking to save and have a better vacation!

When you see a price reduction advertisement that you maybe entitled to- send it to your TA.  It is actually easier for your TA to get you a price adjustment than filling out the forms and waiting. There are times when your TA can get you a reduction even when you don't qualify for it.  The more you save the happier you are, the happier you are, the more you will give me a chance to serve you again.

And remember....When you are onboard a ship and there is a deal offered...go ahead and sign up.  Just transfer the reservation to your TA when you return home!  The cruise lines let you do this for a limited time.

Conclusion:  I know....some people will just book with whoever has the best offer at the time.  I would just love the opportunity the given a chance.  Maybe there is something I can offer too!  Either way, don't be afraid to use a TA.